How Small Retailers Can Compete in Comparison Shopping Sites
Thursday, July 5th, 2007The size and importance of the online marketplace is rapidly increasing. Forrester Research released an online retail study projecting that the Internet brought in $269 billion in retail sales in 2005, while influencing $378 billion in offline sales and over half a trillion dollars all together. With e-commerce continuing to increase its impact on retail sales, online retailers have begun utilizing comparison shopping sites by the thousands.According to another study, while only 18 percent of online consumers use comparison shopping sites that segment spends 24 percent more than average online consumers do. It is certainly a desirable method of generating sales leads; however, as more online retailers use comparison shopping sites, bid prices will undoubtedly escalate. Some argue that customers who visit these sites seek the lowest prices and for that reason will only drive their margins down. So what is the key to long term success for these businesses? The answer is brand building.
The comparison industry is extremely crowded with a limited number of different services that only demonstrate marginal points of differentiation. The leading shopping engines are AOL Shopping, Froogle, MSN Shopping, NexTag, PriceGrabber, Shopping.com, Shopzilla, and Yahoo Shopping. The comparison shopping space was once solely occupied by small retailers with slim marketing budgets. But now that numerous big players like J.C. Penney and Nordstrom have entered the arena, many smaller retailers have withdrawn their businesses from comparison shopping sites altogether. As a result, other retailers are hesitant about allocating advertising money to these sorts of sites. What they do not realize is that comparison shopping sites provide the best turf in which a small company can build its brand because of the increased exposure. According to comScore Media Matrix, Shopping.com was ranked the 20th most visited website in 2005 and alone had approximately 22.6 million unique visitors on average every month. (more…)